Open your cell

This page is for the people who use the lockers.

At the station screen

The screen says OPEN MY CELL and Enter your ID. You have three ways to open your cell:

1. Scan your card on the reader.
2. Scan your QR code with the scanner.
3. Type your ID on the keypad, then press Open cell.

If you registered yourself at the screen, your phone number is your ID. After it, the screen asks Type your password. Type the password you chose and press Open cell. See Get a locker yourself.

Your cell opens and the screen shows its number in large orange digits: YOUR CELL IS OPEN.

Put your things in, then close the door

The door has to be closed for the system to know you are done.

At a card reader without a screen

Some zones have only a card reader. Touch your card to the reader. The cell opens. A light or a sound confirms it, depending on the station.

Shared lockers: opening it again

If your station gives a free cell each visit:

1. The first time you scan, you are given a free cell and it opens.
2. Put your things in and close the door.
3. When you come back, scan again. The same cell opens, and it is free for the next person afterwards.

Your own cell

If you have a cell of your own, scanning opens that same cell every time. You can open it only at the zone it belongs to.

What the screen can tell you

The screen says	What it means	What to do
"No free cells left in this zone"	Every cell is taken right now.	Try again later, or ask the staff.
"This ID or card is not registered here. Please check it, or ask the staff."	The system does not know this card or ID at this station.	Check the number, or ask the staff to add you.
"Sorry, Don't have a cell assigned to you"	You are registered but have no cell.	Ask the staff to give you a cell.
"Sorry, The cell not belong to this locker", with a locker, location and cell	Your cell is at another locker station.	Go to the locker shown.
"This cell is only accessible through the zone client."	Your cell belongs to another screen of this station.	Use the screen of that zone.
"Locker is inactive"	The station is switched off for now.	Ask the staff.
"Please try again"	The cell did not open this time.	Try again. If it repeats, tell the staff.
"Reconnecting…"	The screen lost its connection for a moment.	Wait a few seconds.

See also If something does not work.