Roles and what they can do

Every staff member has one role. A role is a list of permissions. Four roles come with every organisation, and the Owner can make more.

	Owner	Admin	Operator	Viewer
See the dashboard	✓	✓	✓	✓
See locker stations, zones and cells	✓	✓	✓	✓
See users	✓	✓	✓	✓
Add, edit and remove users	✓	✓	✓
Assign and free cells for users	✓	✓	✓
Take cells out of service and back	✓	✓	✓
Reset a cell	✓	✓
See alarms	✓	✓	✓	✓
Resolve an alarm	✓	✓	✓
Resolve all alarms at once	✓	✓
See logs and activity	✓	✓	✓	✓
Add, edit and remove staff	✓	✓
Create and edit roles	✓
Report issues to IMBox support	✓	✓

In one line each

• Owner: everything inside the organisation.
• Admin: runs the organisation day to day, except roles.
• Operator: handles users, cells and alarms at the lockers.
• Viewer: can look at everything and change nothing.

Custom roles

The Owner can create a role such as "Front desk" with exactly the permissions it needs. See Roles.

One person, one exception

A single person can be given one extra permission, or have one taken away, without changing their role. See Permissions for one person.

What only IMBox can do

Some things are handled by the IMBox team, not by your organisation:

• setting up locker stations, zones, readers and Bluetooth locks;
• switching self-registration on or off for a zone;
• changing how often a station reports and when it raises an alarm;
• running the fix tools and looking at a station's technical state.

If you need one of these, report an issue and IMBox will do it.